24 services in 6 groups
Services for social landlords
From a single repair to a multi-trade programme. Choose a service to see what is included, the rules that apply in each nation and guide prices.
Repairs and voids
About this groupDay-to-day repairs, empty homes, disrepair schedules and acquisitions made ready to let.

Responsive repairs
Day-to-day repairs in occupied homes, raised by your contact centre and closed with evidence.
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Void property works
Empty homes brought back to your lettable standard, with a clear scope, a price and a handover date.
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Housing disrepair works
Remedial works on homes subject to a disrepair complaint or claim, scheduled and evidenced.
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Acquisition and temporary accommodation refurbishment
Homes bought or leased by councils and housing associations, made ready for households to move in.
Learn moreDamp, mould and building fabric
About this groupDamp and mould fixed at the cause, plus the roofs, windows and walls that keep water out.

Damp and mould remediation
Mould treatment plus the fix behind it: ventilation, insulation, leaks and cold spots.
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Roofing and rainwater goods
Roof repairs and renewals, fascias, soffits, gutters and downpipes on houses and low-rise blocks.
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Window and door replacement
Replacement windows and entrance doors fitted to programme, with trickle vents and security hardware to your specification.
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Brickwork, pointing and render repairs
Repointing, brick replacement, render repairs, lintels and cavity tie work on houses and low-rise blocks.
Learn morePlanned and capital works
About this groupKitchens, bathrooms and component renewals delivered from your stock condition data.

Kitchen replacement programmes
Kitchens replaced to your specification in occupied homes, planned so each kitchen is out of use for as short a time as possible.
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Bathroom replacement programmes
Bathrooms renewed in occupied homes, with extract ventilation, wet-wall panels and level-access options.
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Planned maintenance and Decent Homes works
Programmes driven by stock condition data: components renewed before they fail, homes brought up to standard.
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Cyclical and external decoration
External painting and repairs on a cycle, protecting timber, render and metalwork before they fail.
Learn moreRetrofit and energy
About this groupInsulation, ventilation and low-carbon heating, sequenced fabric first.

Whole-house retrofit
Fabric-first upgrades planned as a whole: insulation, ventilation, heating and windows in the right order.
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External wall insulation
Insulation boards and render systems on solid-wall and hard-to-treat homes, with detailing done properly.
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Loft and cavity wall insulation
Loft top-ups, cavity fill and extraction of failed fill, with ventilation checked alongside.
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Heating upgrades and heat pumps
Boiler and system replacements, heat pumps, controls and emitters, with engineers' registration confirmed before appointment.
Learn moreBuilding safety and compliance works
About this groupFire doors, fire stopping, electrical remedials and alarms, with evidence for your records.

Fire door installation and remediation
Flat entrance and communal fire doors fitted, adjusted or replaced, with evidence for your fire safety records.
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Fire stopping and compartmentation
Penetrations sealed and compartment lines restored, surveyed and photographed for your records.
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Electrical remedial works and rewires
Remedials from EICRs, consumer unit upgrades and full rewires in occupied social homes.
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Smoke, heat and CO alarm installation
Mains-wired interlinked alarms and CO alarms fitted to the standard required in each nation.
Learn moreAdaptations, communal areas and estates
About this groupAdaptations, communal refurbishment, estate improvements and supported housing works.

Aids and adaptations
Level-access showers, ramps, rails, stairlifts and extensions, built to an occupational therapist's recommendation.
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Communal area refurbishment
Entrances, stairs and landings refurbished: flooring, lighting, decoration, door entry and fire safety items.
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Estate and external works
Paths, paving, fencing, bin stores, parking, drainage and landscaping across estates.
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Supported and sheltered housing refurbishment
Refurbishment of sheltered, extra care and supported schemes while residents and staff carry on living and working there.
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