Guides

Guides for social landlords

Plain-English guides to the rules, funding and practice behind repairs, voids, planned works and building safety, checked against primary sources.

England

Awaab's Law explained for social landlords

Awaab's Law for social landlords in England: 24-hour emergency deadlines, 10-day investigations, phase 2 from 30 November 2026 and contractor evidence.

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UK

Damp and mould: fixing the cause, not the symptom

How social landlords can diagnose and fix the causes of damp and mould: condensation, leaks, rising damp, cold bridging, ventilation and insulation.

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England

The Decent Homes Standard: today and 2035

The Decent Homes Standard for social landlords in England: the 2006 criteria, reformed criteria A to E, the 2035 deadline and the EPC C energy standard.

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England

Electrical safety in social housing: EICRs and remedials

Electrical safety rules for social landlords in England: five-yearly EICRs, 28-day remedials, landlord-supplied equipment, penalties and Part P work.

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England

Fire doors in blocks of flats: the rules explained

Fire door rules for blocks of flats in England: quarterly and annual checks above 11m, the Fire Safety Act 2021, FD30S, common defects and BSR approval.

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England

Housing disrepair claims: the landlord's works route

How social landlords in England can answer housing disrepair claims with works: section 11 duties, Pre-Action Protocol timescales and schedules of works.

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England

Tenant Satisfaction Measures and repairs data

How the Tenant Satisfaction Measures use repairs and safety data: RP01, RP02, BS01 to BS06 and TP02 to TP05, and what good contractor reporting looks like.

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England, Wales and Northern Ireland

Procurement Act 2023 for social housing works

How the Procurement Act 2023 applies to social housing works: who it covers, procedures, 2026 thresholds, notices, 30-day payment and the impact on SMEs.

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England, Wales and Northern Ireland

Frameworks, dynamic markets and direct awards

How frameworks, dynamic markets and direct awards work under the Procurement Act 2023, which housing consortia exist, and how SMEs win framework-era work.

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England

Warm Homes: Social Housing Fund and EPC C

Warm Homes: Social Housing Fund Wave 3 explained: funding, routes, cost caps, TrustMark and MCS rules, ECO4 and GBIS changes, and EPC C by 1 April 2030.

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UK

Adaptations in social housing: who pays

Who pays for adaptations in social housing in England, Wales, Scotland and Northern Ireland: DFG limits, the £1,000 minor adaptations rule, OTs and costs.

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England

Social value in housing contracts

What the Social Value Act 2012, PPN 002 and the National Procurement Policy Statement mean for housing buyers, and how to evidence social value honestly.

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England

Void turnaround: fewer void days without cutting corners

How social landlords can cut void days safely: what drives void time, minor and major voids, lettable standards, trade sequencing, safety rules and costs.

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England

Stock condition surveys and planned works

How stock condition data drives planned works: the RSH physical assessment expectation, the condition-based Decent Homes test, validation and section 20.

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UK

Resident liaison on planned and occupied-home works

How to run resident liaison on works in occupied homes: pre-start visits, written dates, adjustments, access records, facilities, complaints and handover.

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