Service group
Repairs and voids for social landlords
Repairs and voids work keeps occupied homes in repair and gets empty homes back into use. It covers responsive repairs, void works between tenancies, disrepair schedules and refurbishment of homes a landlord has bought or leased.
This is the work tenants feel most directly, and it is what regulators and the Tenant Satisfaction Measures look at first. We take on overflow, a trade, a patch or a batch of voids, and close every job with evidence.
Services in this group
Responsive repairs
Day-to-day repairs in occupied homes, raised by your contact centre and closed with evidence.
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Void property works
Empty homes brought back to your lettable standard, with a clear scope, a price and a handover date.
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Housing disrepair works
Remedial works on homes subject to a disrepair complaint or claim, scheduled and evidenced.
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Acquisition and temporary accommodation refurbishment
Homes bought or leased by councils and housing associations, made ready for households to move in.
Learn moreOther groups
Damp, mould and building fabric
Damp and mould fixed at the cause, plus the roofs, windows and walls that keep water out.
Read morePlanned and capital works
Kitchens, bathrooms and component renewals delivered from your stock condition data.
Read moreRetrofit and energy
Insulation, ventilation and low-carbon heating, sequenced fabric first.
Read moreBuilding safety and compliance works
Fire doors, fire stopping, electrical remedials and alarms, with evidence for your records.
Read moreAdaptations, communal areas and estates
Adaptations, communal refurbishment, estate improvements and supported housing works.
Read moreCommon questions
Which repairs and voids services do you offer?
We offer responsive repairs; void property works; housing disrepair works; and acquisition and temporary accommodation refurbishment. We take on this work for housing associations, councils, ALMOs and supported housing providers across the UK.
How are these works priced?
Against your schedule of rates, per job, per property or per unit. Guide ranges with sources are on our prices page, and every job is priced after survey.