Responsive repairs · Scotland
Responsive repairs in Scotland
Social landlords with homes in Scotland can use us for day-to-day repairs in occupied homes, closed with photographs and notes.
We take on responsive repairs for social landlords across Scotland: housing associations, councils and supported housing providers in all 32 council areas, to the rules that apply in Scotland.
Where in Scotland do we carry out responsive repairs?
We cover every council area in Scotland. Choose one to see who owns the social homes there and the local guide price.
- Aberdeen
- Aberdeenshire
- Angus
- Argyll and Bute
- Clackmannanshire
- Dumfries and Galloway
- Dundee
- East Ayrshire
- East Dunbartonshire
- East Lothian
- East Renfrewshire
- Edinburgh
- Falkirk
- Fife
- Glasgow
- Highland
- Inverclyde
- Midlothian
- Moray
- North Ayrshire
- North Lanarkshire
- Orkney
- Perth and Kinross
- Renfrewshire
- Scottish Borders
- Shetland
- South Ayrshire
- South Lanarkshire
- Stirling
- West Dunbartonshire
- West Lothian
- Western Isles (Na h-Eileanan Siar)
What is included?
- Plumbing leaks, taps, traps, cisterns and waste pipes
- Doors, locks, ironmongery, kitchen units and worktops
- Gutters, downpipes, fencing and gates
- Extractor fans, trickle vents and simple ventilation fixes
- Follow-on works raised from a first visit, quoted before they start
Which rules apply in Scotland?
The Scottish secure tenancy carries a statutory repairing obligation, and the Right to Repair scheme sets timescales for qualifying repairs. Performance is reported to the Scottish Housing Regulator through the Annual Return on the Charter.
What does it cost in Scotland?
Our guide range for an average responsive repair in Scotland is £145–£240 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.97 (our own estimate); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.
How do we deliver it?
Our operatives are briefed to look beyond the job they were sent to: a stain on the ceiling, a missing smoke alarm or a cold, damp bedroom is noted and passed to you, because a reported hazard is your responsibility from the moment it is known.
Common questions
Which council areas in Scotland do you cover for responsive repairs?
All 32: Aberdeen, Aberdeenshire, Angus, Argyll and Bute, Clackmannanshire, Dumfries and Galloway, Dundee, East Ayrshire, East Dunbartonshire, East Lothian, East Renfrewshire, Edinburgh, Falkirk, Fife, Glasgow, Highland, Inverclyde, Midlothian, Moray, North Ayrshire, North Lanarkshire, Orkney, Perth and Kinross, Renfrewshire, Scottish Borders, Shetland, South Ayrshire, South Lanarkshire, Stirling, West Dunbartonshire, West Lothian, Western Isles (Na h-Eileanan Siar).
Can you take overflow work rather than a whole contract?
Yes. You can use us for overflow, a specific trade, a backlog or a geographic patch. We agree a schedule of rates or price each job, whichever suits your procurement route.
Do you price with the NHF Schedule of Rates?
We can quote against your schedule of rates (including NHF-based schedules) or give a fixed price per job. We tell you up front which items we will price separately.