Responsive repairs · England

Responsive repairs in the East Midlands

Social landlords with homes in the East Midlands can use us for day-to-day repairs in occupied homes, closed with photographs and notes.

We take on responsive repairs for social landlords across the East Midlands: housing associations, councils, ALMOs and supported housing providers in all 35 council areas, to the rules that apply in England.

Where in the East Midlands do we carry out responsive repairs?

We cover every council area in the East Midlands. Choose one to see who owns the social homes there and the local guide price.

Responsive repairs in a social home

What is included?

  • Plumbing leaks, taps, traps, cisterns and waste pipes
  • Plastering, making good, tiling and minor carpentry
  • Gutters, downpipes, fencing and gates
  • Extractor fans, trickle vents and simple ventilation fixes
  • Follow-on works raised from a first visit, quoted before they start

Which rules apply in the East Midlands?

Awaab's Law (the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025) has applied to social landlords since 27 October 2025. Emergency hazards must be investigated and made safe within 24 hours. Significant damp and mould hazards must be investigated within 10 working days, with safety work within 5 working days of the investigation. Phase 2, approved by Parliament in October 2026, extends the rules from 30 November 2026 to hazards including excess cold and heat, falls, fire, electrical hazards and hygiene.

What does it cost in the East Midlands?

Our guide range for an average responsive repair in the East Midlands is £155–£255 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.02 (VOA Rating Cost Guide 2026: 1.01–1.07); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

How do we deliver it?

Our operatives are briefed to look beyond the job they were sent to: a stain on the ceiling, a missing smoke alarm or a cold, damp bedroom is noted and passed to you, because a reported hazard is your responsibility from the moment it is known.

Common questions

Which council areas in the East Midlands do you cover for responsive repairs?

All 35: Amber Valley, Ashfield, Bassetlaw, Blaby, Bolsover, Boston, Broxtowe, Charnwood, Chesterfield, Derby, Derbyshire Dales, East Lindsey, Erewash, Gedling, Harborough, High Peak, Hinckley and Bosworth, Leicester, Lincoln, Mansfield, Melton, Newark and Sherwood, North East Derbyshire, North Kesteven, North Northamptonshire, North West Leicestershire, Nottingham, Oadby and Wigston, Rushcliffe, Rutland, South Derbyshire, South Holland, South Kesteven, West Lindsey, West Northamptonshire.

Do you price with the NHF Schedule of Rates?

We can quote against your schedule of rates (including NHF-based schedules) or give a fixed price per job. We tell you up front which items we will price separately.

How do you report back?

Every job closes with photographs and notes. We can enter data into your system, send a weekly spreadsheet or use your contractor portal.

Talk to us

Need extra delivery capacity for your homes?

Send us your order, schedule or programme and we will come back with a clear scope, a price and a realistic start date.

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