Responsive repairs in Derby

Responsive repairs in Derby are carried out by our site teams and specialist subcontractors under our management, with photographs, notes and certificates on every job. Council homes here are owned by Derby City Council and managed by Derby Homes.

Derby at a glance

Council: Derby City Council
Region: East Midlands
Council homes: Council-owned, managed by Derby Homes
Housing standard: Decent Homes Standard (England)
Damp and mould timescales: Awaab's Law (since 27 Oct 2025)
Population: 256,814 (2020 estimate)
Regional price factor: 1.02 (VOA 2026)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Derby?

Derby City Council owns its council homes, which are managed on its behalf by Derby Homes, an arm's-length management organisation (ALMO). Housing associations own further social homes in Derby.

What do we cover in Derby?

Plumbing leaks, taps, traps, cisterns and waste pipes
Doors, locks, ironmongery, kitchen units and worktops
Window and door adjustments, seals and glazing beads
Extractor fans, trickle vents and simple ventilation fixes
Follow-on works raised from a first visit, quoted before they start

How do we deliver it?

Our operatives are briefed to look beyond the job they were sent to: a stain on the ceiling, a missing smoke alarm or a cold, damp bedroom is noted and passed to you, because a reported hazard is your responsibility from the moment it is known.

Which rules apply in Derby?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Derby?

Our guide range for an average responsive repair in Derby is £155–£255 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.02 (VOA Rating Cost Guide 2026: 1.01–1.07); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Derby

Does Derby City Council still own council homes?

Derby City Council owns its council homes, which are managed on its behalf by Derby Homes, an arm's-length management organisation (ALMO). Housing associations own further social homes in Derby.

Do you also work near Derby?

Yes. We take on responsive repairs across the East Midlands, including Erewash, South Derbyshire, Amber Valley and Broxtowe, and in every other UK nation.

Can you take on responsive repairs in Derby as a subcontractor?

Yes. Main contractors working for social landlords in Derby can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.