Responsive repairs · Scotland
Responsive repairs in Highland
If your repairs backlog in Highland is growing, we can work alongside your own team on the jobs you pass to us, at the priorities you set.
Social landlords in Highland can appoint us for responsive repairs, from a single home to a programme. The Highland Council still owns council homes here, alongside housing association stock. We work to the Scottish Housing Quality Standard and to your own specification.
Highland at a glance
- Council
- The Highland Council
- Nation
- Scotland
- Council homes
- Council-owned, managed by the council
- Housing standard
- SHQS (Scotland)
- Damp and mould timescales
- Scottish 2026 regulations (since 6 Oct 2026)
- Population
- 235,430 (2020 estimate)
- Regional price factor
- 0.97 (our estimate)
Council housing status from published stock transfer histories (6 transfer and 26 stock-holding councils), not yet checked against Scottish Government tables. Population: ONS 2020 mid-year estimate.
Who owns the social homes in Highland?
The Highland Council is one of the 26 Scottish councils that still own their homes. Housing associations (registered social landlords) also own social homes in Highland, and we can work for both.
What do we cover in Highland?
- Plumbing leaks, taps, traps, cisterns and waste pipes
- Doors, locks, ironmongery, kitchen units and worktops
- Plastering, making good, tiling and minor carpentry
- Gutters, downpipes, fencing and gates
- Follow-on works raised from a first visit, quoted before they start

How do we deliver it?
We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.
Which rules apply in Highland?
The Scottish secure tenancy carries a statutory repairing obligation, and the Right to Repair scheme sets timescales for qualifying repairs. Performance is reported to the Scottish Housing Regulator through the Annual Return on the Charter.
SHQS (Scotland) · More about responsive repairs
What do responsive repairs cost in Highland?
Our guide range for an average responsive repair in Highland is £145–£240 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.97 (our own estimate); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.
Questions about responsive repairs in Highland
Does The Highland Council still own council homes?
The Highland Council is one of the 26 Scottish councils that still own their homes. Housing associations (registered social landlords) also own social homes in Highland, and we can work for both.
Do you also work near Highland?
Yes. We take on responsive repairs across Scotland, including Moray, Perth and Kinross, the Western Isles (Na h-Eileanan Siar) and Aberdeenshire, and in every other UK nation.
Which damp and mould rules apply in Highland?
Scotland's damp and mould investigation and repair timescales have applied to Scottish secure tenancies since 6 October 2026.
Other works we carry out in Highland
- Housing disrepair works
- Supported and sheltered housing refurbishment
- Whole-house retrofit
- External wall insulation
- Acquisition and temporary accommodation refurbishment
- Brickwork, pointing and render repairs
- Planned maintenance and Decent Homes works
- Void property works
- Heating upgrades and heat pumps
- Cyclical and external decoration
- Fire door installation and remediation
- Electrical remedial works and rewires