Responsive repairs in Shetland

We take on responsive repairs in Shetland for Shetland Islands Council, housing associations and supported housing providers, managing every trade ourselves and working to the timescales in your order. Shetland Islands Council still owns council homes here, alongside housing association stock.

Shetland at a glance

Council: Shetland Islands Council
Nation: Scotland
Council homes: Council-owned, managed by the council
Housing standard: SHQS (Scotland)
Damp and mould timescales: Scottish 2026 regulations (since 6 Oct 2026)
Population: 22,870 (2020 estimate)
Regional price factor: 0.97 (our estimate)

Council housing status from published stock transfer histories (6 transfer and 26 stock-holding councils), not yet checked against Scottish Government tables. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Shetland?

Shetland Islands Council is one of the 26 Scottish councils that still own their homes. Housing associations (registered social landlords) also own social homes in Shetland, and we can work for both.

What do we cover in Shetland?

Plumbing leaks, taps, traps, cisterns and waste pipes
Doors, locks, ironmongery, kitchen units and worktops
Window and door adjustments, seals and glazing beads
Extractor fans, trickle vents and simple ventilation fixes
Follow-on works raised from a first visit, quoted before they start

How do we deliver it?

We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.

Which rules apply in Shetland?

Scotland has its own rules: the Investigation and Commencement of Repair (Scotland) Regulations 2026 have applied since 6 October 2026. Reported damp or mould must be investigated within 10 working days, the tenant given a written summary within 3 working days, and repairs started within 5 working days.

SHQS (Scotland) · More about responsive repairs

What do responsive repairs cost in Shetland?

Our guide range for an average responsive repair in Shetland is £145–£240 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.97 (our own estimate); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Shetland

Does Shetland Islands Council still own council homes?

Shetland Islands Council is one of the 26 Scottish councils that still own their homes. Housing associations (registered social landlords) also own social homes in Shetland, and we can work for both.

Can you take on responsive repairs in Shetland as a subcontractor?

Yes. Main contractors working for social landlords in Shetland can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.

Which damp and mould rules apply in Shetland?

Scotland's damp and mould investigation and repair timescales have applied to Scottish secure tenancies since 6 October 2026.