Housing disrepair works · England
Housing disrepair works in the North East
When a disrepair case in the North East reaches the works stage, the quality of your evidence matters as much as the repair. We provide both.
We take on housing disrepair works for social landlords across the North East: housing associations, councils, ALMOs and supported housing providers in all 12 council areas, to the rules that apply in England.
Where in the North East do we carry out housing disrepair works?
We cover every council area in the North East. Choose one to see who owns the social homes there and the local guide price.
- County Durham
- Darlington
- Gateshead
- Hartlepool
- Middlesbrough
- Newcastle upon Tyne
- North Tyneside
- Northumberland
- Redcar and Cleveland
- South Tyneside
- Stockton-on-Tees
- Sunderland

What is included?
- Works to an agreed schedule from your surveyor or a joint expert
- Damp, mould and leak remediation, including the causes
- Plaster, joinery, windows, doors and roof repairs
- Heating, hot water and ventilation defects
- Tenant liaison and evidenced access attempts
Which rules apply in the North East?
In England, housing conditions claims follow the Pre-Action Protocol for Housing Conditions Claims: the landlord responds to a letter of claim within 20 working days with a schedule of works, and any expert inspection follows within 20 working days of that response. The Housing Ombudsman's Complaint Handling Code has been statutory since April 2024.
What does it cost in the North East?
Our guide range for a disrepair schedule of works in the North East is £1,350–£7,200 per case. That is the UK range of £1,500–£8,000 (our estimate) adjusted by a regional cost factor of 0.90 (VOA Rating Cost Guide 2026: 0.89–0.93); figures are before VAT where the source states it. Every job is priced after survey; specification, access and the condition of the homes will move the figure.
How do we deliver it?
We work through the schedule item by item, and our completion report mirrors its numbering, so your legal team can match every line to evidence without a cross-referencing exercise.
Common questions
Which council areas in the North East do you cover for housing disrepair works?
All 12: County Durham, Darlington, Gateshead, Hartlepool, Middlesbrough, Newcastle upon Tyne, North Tyneside, Northumberland, Redcar and Cleveland, South Tyneside, Stockton-on-Tees, Sunderland.
Do you act for tenants making claims?
No. We work only for landlords and their agents, carrying out the repairs.
What if the tenant will not give access?
We record every attempt: date, time, method and outcome. That record is often as important as the repair itself.