Housing disrepair works · England
Housing disrepair works in London
Social landlords with disrepair cases in London can use us to complete agreed schedules of works, including the root causes behind damp and mould.
We take on housing disrepair works for social landlords across London: housing associations, councils, ALMOs and supported housing providers in all 33 council areas, to the rules that apply in England.
Where in London do we carry out housing disrepair works?
We cover every council area in London. Choose one to see who owns the social homes there and the local guide price.
- Barking and Dagenham
- Barnet
- Bexley
- Brent
- Bromley
- Camden
- City of London
- Croydon
- Ealing
- Enfield
- Greenwich
- Hackney
- Hammersmith and Fulham
- Haringey
- Harrow
- Havering
- Hillingdon
- Hounslow
- Islington
- Kensington and Chelsea
- Kingston upon Thames
- Lambeth
- Lewisham
- Merton
- Newham
- Redbridge
- Richmond upon Thames
- Southwark
- Sutton
- Tower Hamlets
- Waltham Forest
- Wandsworth
- Westminster
What is included?
- Damp, mould and leak remediation, including the causes
- Plaster, joinery, windows, doors and roof repairs
- Heating, hot water and ventilation defects
- Temporary measures where works cannot start at once
- Completion report with photographs, dates and sign-off
Which rules apply in London?
In England, housing conditions claims follow the Pre-Action Protocol for Housing Conditions Claims: the landlord responds to a letter of claim within 20 working days with a schedule of works, and any expert inspection follows within 20 working days of that response. The Housing Ombudsman's Complaint Handling Code has been statutory since April 2024.
What does it cost in London?
Our guide range for a disrepair schedule of works in London is £1,850–£9,750 per case. That is the UK range of £1,500–£8,000 (our estimate) adjusted by a regional cost factor of 1.22 (VOA Rating Cost Guide 2026: inner London 1.17–1.32, outer London 1.08–1.26); figures are before VAT where the source states it. Every job is priced after survey; specification, access and the condition of the homes will move the figure.
How do we deliver it?
We work through the schedule item by item, and our completion report mirrors its numbering, so your legal team can match every line to evidence without a cross-referencing exercise.
Common questions
Which council areas in London do you cover for housing disrepair works?
All 33: Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster.
Do you act for tenants making claims?
No. We work only for landlords and their agents, carrying out the repairs.
What if the tenant will not give access?
We record every attempt: date, time, method and outcome. That record is often as important as the repair itself.