Responsive repairs · Wales
Responsive repairs in Caerphilly
If your repairs backlog in Caerphilly is growing, we can work alongside your own team on the jobs you pass to us, at the priorities you set.
Social landlords in Caerphilly can appoint us for responsive repairs, from a single home to a programme. Caerphilly County Borough Council still owns council homes here, alongside housing association stock. We work to the Welsh Housing Quality Standard 2023 and to your own specification.
Caerphilly at a glance
- Council
- Caerphilly County Borough Council
- Nation
- Wales
- Council homes
- Council-owned, managed by the council
- Housing standard
- WHQS 2023 (Wales)
- Damp and mould timescales
- No timescale law found
- Population
- 181,731 (2020 estimate)
- Regional price factor
- 0.93 (VOA 2026)
Council housing status from published stock transfer histories (11 transfer and 11 stock-retaining councils), not yet checked against StatsWales tables. Population: ONS 2020 mid-year estimate.
Who owns the social homes in Caerphilly?
Caerphilly County Borough Council is one of the 11 Welsh councils that kept their homes rather than transferring them. Housing associations also own social homes in Caerphilly, and we can work for both.
What do we cover in Caerphilly?
- Plumbing leaks, taps, traps, cisterns and waste pipes
- Doors, locks, ironmongery, kitchen units and worktops
- Plastering, making good, tiling and minor carpentry
- Gutters, downpipes, fencing and gates
- Window and door adjustments, seals and glazing beads

How do we deliver it?
Each order is logged on receipt, booked with the tenant and closed with evidence. Where a repair needs a second trade, specialist materials or a further visit, we say so on the day and give you a price before anything extra starts.
Which rules apply in Caerphilly?
Under the Renting Homes (Wales) Act 2016, landlords must keep the structure, exterior and service installations in repair and the home fit for human habitation.
WHQS 2023 (Wales) · More about responsive repairs
What do responsive repairs cost in Caerphilly?
Our guide range for an average responsive repair in Caerphilly is £140–£230 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.93 (VOA Rating Cost Guide 2026: 0.88–0.98); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.
Questions about responsive repairs in Caerphilly
Does Caerphilly County Borough Council still own council homes?
Caerphilly County Borough Council is one of the 11 Welsh councils that kept their homes rather than transferring them. Housing associations also own social homes in Caerphilly, and we can work for both.
Do you also work near Caerphilly?
Yes. We take on responsive repairs across Wales, including Torfaen, Blaenau Gwent, Merthyr Tydfil and Rhondda Cynon Taf, and in every other UK nation.
Can you take on responsive repairs in Caerphilly as a subcontractor?
Yes. Main contractors working for social landlords in Caerphilly can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.
Other works we carry out in Caerphilly
- Fire stopping and compartmentation
- Fire door installation and remediation
- Whole-house retrofit
- Aids and adaptations
- Void property works
- Acquisition and temporary accommodation refurbishment
- Smoke, heat and CO alarm installation
- Brickwork, pointing and render repairs
- Communal area refurbishment
- Estate and external works
- Cyclical and external decoration
- Housing disrepair works