Responsive repairs in Cardiff

We take on responsive repairs in Cardiff for City of Cardiff Council, housing associations and supported housing providers, managing every trade ourselves and working to the timescales in your order. City of Cardiff Council still owns council homes here, alongside housing association stock.

Cardiff at a glance

Council: City of Cardiff Council
Nation: Wales
Council homes: Council-owned, managed by the council
Housing standard: WHQS 2023 (Wales)
Damp and mould timescales: No timescale law found
Population: 369,202 (2020 estimate)
Regional price factor: 0.93 (VOA 2026)

Council housing status from published stock transfer histories (11 transfer and 11 stock-retaining councils), not yet checked against StatsWales tables. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Cardiff?

City of Cardiff Council is one of the 11 Welsh councils that kept their homes rather than transferring them. Housing associations also own social homes in Cardiff, and we can work for both.

What do we cover in Cardiff?

Doors, locks, ironmongery, kitchen units and worktops
Plastering, making good, tiling and minor carpentry
Gutters, downpipes, fencing and gates
Extractor fans, trickle vents and simple ventilation fixes
Follow-on works raised from a first visit, quoted before they start

How do we deliver it?

Our operatives are briefed to look beyond the job they were sent to: a stain on the ceiling, a missing smoke alarm or a cold, damp bedroom is noted and passed to you, because a reported hazard is your responsibility from the moment it is known.

Which rules apply in Cardiff?

Under the Renting Homes (Wales) Act 2016, landlords must keep the structure, exterior and service installations in repair and the home fit for human habitation.

WHQS 2023 (Wales) · More about responsive repairs

What do responsive repairs cost in Cardiff?

Our guide range for an average responsive repair in Cardiff is £140–£230 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.93 (VOA Rating Cost Guide 2026: 0.88–0.98); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Cardiff

Does City of Cardiff Council still own council homes?

City of Cardiff Council is one of the 11 Welsh councils that kept their homes rather than transferring them. Housing associations also own social homes in Cardiff, and we can work for both.

Which damp and mould rules apply in Cardiff?

We found no Awaab's Law equivalent in Wales when we checked in October 2026; WHQS 2023 requires homes to be free from damp, and damp and mould are fitness matters under the Renting Homes (Wales) rules.

Can you take on responsive repairs in Cardiff as a subcontractor?

Yes. Main contractors working for social landlords in Cardiff can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.