Responsive repairs · South West
Responsive repairs in Wiltshire
If your repairs backlog in Wiltshire is growing, we can work alongside your own team on the jobs you pass to us, at the priorities you set.
Social landlords in Wiltshire can appoint us for responsive repairs, from a single home to a programme. Wiltshire Council still owns council homes here, alongside housing association stock. We work to the Decent Homes Standard and to your own specification.
Wiltshire at a glance
- Council
- Wiltshire Council
- Region
- South West
- Council homes
- Council-owned, managed by the council
- Housing standard
- Decent Homes Standard (England)
- Damp and mould timescales
- Awaab's Law (since 27 Oct 2025)
- Population
- 504,070 (2020 estimate)
- Regional price factor
- 1.02 (our estimate)
Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.
Who owns the social homes in Wiltshire?
Wiltshire Council still owns council homes in Wiltshire and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.
What do we cover in Wiltshire?
- Plumbing leaks, taps, traps, cisterns and waste pipes
- Plastering, making good, tiling and minor carpentry
- Gutters, downpipes, fencing and gates
- Window and door adjustments, seals and glazing beads
- Follow-on works raised from a first visit, quoted before they start

How do we deliver it?
Our operatives are briefed to look beyond the job they were sent to: a stain on the ceiling, a missing smoke alarm or a cold, damp bedroom is noted and passed to you, because a reported hazard is your responsibility from the moment it is known.
Which rules apply in Wiltshire?
Awaab's Law (the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025) has applied to social landlords since 27 October 2025. Emergency hazards must be investigated and made safe within 24 hours.
Decent Homes Standard (England) · More about responsive repairs
What do responsive repairs cost in Wiltshire?
Our guide range for an average responsive repair in Wiltshire is £155–£255 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.02 (our own estimate); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.
Questions about responsive repairs in Wiltshire
Does Wiltshire Council still own council homes?
Wiltshire Council still owns council homes in Wiltshire and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.
Do you also work near Wiltshire?
Yes. We take on responsive repairs across the South West, including Swindon, Test Valley, Bath and North East Somerset and South Gloucestershire, and in every other UK nation.
Which damp and mould rules apply in Wiltshire?
Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.
Other works we carry out in Wiltshire
- Cyclical and external decoration
- Whole-house retrofit
- Window and door replacement
- Estate and external works
- Roofing and rainwater goods
- Smoke, heat and CO alarm installation
- Acquisition and temporary accommodation refurbishment
- Loft and cavity wall insulation
- Communal area refurbishment
- Bathroom replacement programmes
- Fire stopping and compartmentation
- Housing disrepair works