Responsive repairs · South East

Responsive repairs in the Vale of White Horse

If your repairs backlog in the Vale of White Horse is growing, we can work alongside your own team on the jobs you pass to us, at the priorities you set.

Social landlords in the Vale of White Horse can appoint us for responsive repairs, from a single home to a programme. Most social homes in the Vale of White Horse belong to housing associations after the council transferred its stock. We work to the Decent Homes Standard and to your own specification.

Vale of White Horse at a glance

Council: Vale of White Horse District Council
Region: South East
County: Oxfordshire
Council homes: Transferred to housing associations
Housing standard: Decent Homes Standard (England)
Damp and mould timescales: Awaab's Law (since 27 Oct 2025)
Population: 137,910 (2020 estimate)
Regional price factor: 1.10 (VOA 2026)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in the Vale of White Horse?

Most social homes in the Vale of White Horse are owned by housing associations, following the transfer of the council's homes to housing association ownership. Vale of White Horse District Council remains the strategic housing authority, with duties on homelessness and housing need.

What do we cover in the Vale of White Horse?

Plumbing leaks, taps, traps, cisterns and waste pipes
Doors, locks, ironmongery, kitchen units and worktops
Plastering, making good, tiling and minor carpentry
Gutters, downpipes, fencing and gates
Follow-on works raised from a first visit, quoted before they start

How do we deliver it?

We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.

Which rules apply in the Vale of White Horse?

Awaab's Law (the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025) has applied to social landlords since 27 October 2025. Emergency hazards must be investigated and made safe within 24 hours.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in the Vale of White Horse?

Our guide range for an average responsive repair in the Vale of White Horse is £165–£275 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.10 (VOA Rating Cost Guide 2026: 1.05–1.15); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in the Vale of White Horse

Does Vale of White Horse District Council still own council homes?

Do you also work near the Vale of White Horse?

Yes. We take on responsive repairs across the South East, including Oxford, Swindon, West Berkshire and West Oxfordshire, and in every other UK nation.

Which damp and mould rules apply in the Vale of White Horse?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.