Responsive repairs · South East

Responsive repairs in Oxford

If your repairs backlog in Oxford is growing, we can work alongside your own team on the jobs you pass to us, at the priorities you set.

Social landlords in Oxford can appoint us for responsive repairs, from a single home to a programme. Oxford City Council still owns council homes here, alongside housing association stock. We work to the Decent Homes Standard and to your own specification.

Oxford at a glance

Council
Oxford City Council
Region
South East
County
Oxfordshire
Council homes
Council-owned, managed by the council
Housing standard
Decent Homes Standard (England)
Damp and mould timescales
Awaab's Law (since 27 Oct 2025)
Population
151,584 (2020 estimate)
Regional price factor
1.10 (VOA 2026)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Oxford?

Oxford City Council still owns council homes in Oxford and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.

What do we cover in Oxford?

  • Plumbing leaks, taps, traps, cisterns and waste pipes
  • Doors, locks, ironmongery, kitchen units and worktops
  • Gutters, downpipes, fencing and gates
  • Window and door adjustments, seals and glazing beads
  • Extractor fans, trickle vents and simple ventilation fixes
Responsive repairs in a social home

How do we deliver it?

We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.

Which rules apply in Oxford?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Oxford?

Our guide range for an average responsive repair in Oxford is £165–£275 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.10 (VOA Rating Cost Guide 2026: 1.05–1.15); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Oxford

Does Oxford City Council still own council homes?

Oxford City Council still owns council homes in Oxford and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.

Can you take on responsive repairs in Oxford as a subcontractor?

Yes. Main contractors working for social landlords in Oxford can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.

Which damp and mould rules apply in Oxford?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.

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Need extra delivery capacity for your homes?

Send us your order, schedule or programme and we will come back with a clear scope, a price and a realistic start date.

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