Responsive repairs · South West

Responsive repairs in Bath and North East Somerset

Social landlords with homes in Bath and North East Somerset can use us for day-to-day repairs in occupied homes, closed with photographs and notes.

Social landlords in Bath and North East Somerset can appoint us for responsive repairs, from a single home to a programme. Most social homes in Bath and North East Somerset belong to housing associations after the council transferred its stock. We work to the Decent Homes Standard and to your own specification.

Bath and North East Somerset at a glance

Council
Bath and North East Somerset Council
Region
South West
Council homes
Transferred to housing associations
Housing standard
Decent Homes Standard (England)
Damp and mould timescales
Awaab's Law (since 27 Oct 2025)
Population
196,357 (2020 estimate)
Regional price factor
1.02 (our estimate)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Bath and North East Somerset?

Most social homes in Bath and North East Somerset are owned by housing associations, following the transfer of the council's homes to housing association ownership. Bath and North East Somerset Council remains the strategic housing authority, with duties on homelessness and housing need.

What do we cover in Bath and North East Somerset?

  • Plumbing leaks, taps, traps, cisterns and waste pipes
  • Plastering, making good, tiling and minor carpentry
  • Gutters, downpipes, fencing and gates
  • Window and door adjustments, seals and glazing beads
  • Follow-on works raised from a first visit, quoted before they start
Responsive repairs in a social home

How do we deliver it?

We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.

Which rules apply in Bath and North East Somerset?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Bath and North East Somerset?

Our guide range for an average responsive repair in Bath and North East Somerset is £155–£255 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.02 (our own estimate); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Bath and North East Somerset

Does Bath and North East Somerset Council still own council homes?

Most social homes in Bath and North East Somerset are owned by housing associations, following the transfer of the council's homes to housing association ownership. Bath and North East Somerset Council remains the strategic housing authority, with duties on homelessness and housing need.

Do you also work near Bath and North East Somerset?

Yes. We take on responsive repairs across the South West, including South Gloucestershire, North Somerset, Bristol and Wiltshire, and in every other UK nation.

Can you take on responsive repairs in Bath and North East Somerset as a subcontractor?

Yes. Main contractors working for social landlords in Bath and North East Somerset can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.

Talk to us

Need extra delivery capacity for your homes?

Send us your order, schedule or programme and we will come back with a clear scope, a price and a realistic start date.

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