Supported and sheltered housing refurbishment · East of England
Supported and sheltered housing refurbishment in Norwich
If a scheme in Norwich needs refurbishment, we can phase the works so residents keep the facilities they rely on.
Social landlords in Norwich can appoint us for supported and sheltered housing refurbishment, from a single home to a programme. Norwich City Council still owns council homes here, alongside housing association stock. We work to the Decent Homes Standard and to your own specification.
Norwich at a glance
- Council
- Norwich City Council
- Region
- East of England
- County
- Norfolk
- Council homes
- Council-owned, managed by the council
- Housing standard
- Decent Homes Standard (England)
- Damp and mould timescales
- Awaab's Law (since 27 Oct 2025)
- Population
- 142,177 (2020 estimate)
- Regional price factor
- 1.04 (our estimate)
Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.
Who owns the social homes in Norwich?
Norwich City Council still owns council homes in Norwich and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.
What do we cover in Norwich?
- Flat refurbishment between and during tenancies
- Communal lounges, kitchens and laundries
- Corridors, handrails, flooring and lighting for accessibility
- Fire safety items in communal areas
- Dementia-friendly finishes where specified

How do we deliver it?
Operatives are briefed on the setting, including how to behave around residents with dementia or other support needs.
Which rules apply in Norwich?
Under the Fire Safety (England) Regulations 2022, in residential buildings with storeys over 11 metres high, communal fire doors must be checked every three months and flat entrance doors every year on a best-endeavours basis. The Fire Safety Act 2021 confirmed that flat entrance doors fall under the Fire Safety Order.
Decent Homes Standard (England) · More about supported and sheltered housing refurbishment
What does supported and sheltered housing refurbishment cost in Norwich?
Our guide range for a major void in Norwich is £6,250–£15,600 per void. That is the UK range of £6,000–£15,000 (our estimate) adjusted by a regional cost factor of 1.04 (our own estimate); figures are before VAT where the source states it. Every job is priced after survey; specification, access and the condition of the homes will move the figure.
Questions about supported and sheltered housing refurbishment in Norwich
Does Norwich City Council still own council homes?
Norwich City Council still owns council homes in Norwich and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.
Which housing standard applies in Norwich?
Social homes in England must meet the Decent Homes Standard, enforced through the Regulator of Social Housing's Safety and Quality Standard. A reformed standard, confirmed in January 2026, must be met by 2035 at the latest.
Can you take on supported and sheltered housing refurbishment in Norwich as a subcontractor?
Yes. Main contractors working for social landlords in Norwich can engage us as a tier-2 subcontractor for supported and sheltered housing refurbishment, working under their systems and their client's specification.
Other works we carry out in Norwich
- Acquisition and temporary accommodation refurbishment
- Planned maintenance and Decent Homes works
- Heating upgrades and heat pumps
- Roofing and rainwater goods
- Housing disrepair works
- Responsive repairs
- Bathroom replacement programmes
- Void property works
- External wall insulation
- Smoke, heat and CO alarm installation
- Cyclical and external decoration
- Fire door installation and remediation