Responsive repairs · Wales
Responsive repairs in Wrexham
If your repairs backlog in Wrexham is growing, we can work alongside your own team on the jobs you pass to us, at the priorities you set.
Social landlords in Wrexham can appoint us for responsive repairs, from a single home to a programme. Wrexham County Borough Council still owns council homes here, alongside housing association stock. We work to the Welsh Housing Quality Standard 2023 and to your own specification.
Wrexham at a glance
- Council
- Wrexham County Borough Council
- Nation
- Wales
- Council homes
- Council-owned, managed by the council
- Housing standard
- WHQS 2023 (Wales)
- Damp and mould timescales
- No timescale law found
- Population
- 136,055 (2020 estimate)
- Regional price factor
- 0.93 (VOA 2026)
Council housing status from published stock transfer histories (11 transfer and 11 stock-retaining councils), not yet checked against StatsWales tables. Population: ONS 2020 mid-year estimate.
Who owns the social homes in Wrexham?
Wrexham County Borough Council is one of the 11 Welsh councils that kept their homes rather than transferring them. Housing associations also own social homes in Wrexham, and we can work for both.
What do we cover in Wrexham?
- Plumbing leaks, taps, traps, cisterns and waste pipes
- Doors, locks, ironmongery, kitchen units and worktops
- Window and door adjustments, seals and glazing beads
- Extractor fans, trickle vents and simple ventilation fixes
- Follow-on works raised from a first visit, quoted before they start

How do we deliver it?
We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.
Which rules apply in Wrexham?
Under the Renting Homes (Wales) Act 2016, landlords must keep the structure, exterior and service installations in repair and the home fit for human habitation.
WHQS 2023 (Wales) · More about responsive repairs
What do responsive repairs cost in Wrexham?
Our guide range for an average responsive repair in Wrexham is £140–£230 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.93 (VOA Rating Cost Guide 2026: 0.88–0.98); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.
Questions about responsive repairs in Wrexham
Does Wrexham County Borough Council still own council homes?
Wrexham County Borough Council is one of the 11 Welsh councils that kept their homes rather than transferring them. Housing associations also own social homes in Wrexham, and we can work for both.
Which damp and mould rules apply in Wrexham?
We found no Awaab's Law equivalent in Wales when we checked in October 2026; WHQS 2023 requires homes to be free from damp, and damp and mould are fitness matters under the Renting Homes (Wales) rules.
Do you also work near Wrexham?
Yes. We take on responsive repairs across Wales, including Denbighshire, Flintshire, Conwy and Gwynedd, and in every other UK nation.
Other works we carry out in Wrexham
- Heating upgrades and heat pumps
- Communal area refurbishment
- Cyclical and external decoration
- Roofing and rainwater goods
- Void property works
- Kitchen replacement programmes
- Whole-house retrofit
- Fire door installation and remediation
- Planned maintenance and Decent Homes works
- Estate and external works
- Acquisition and temporary accommodation refurbishment
- Bathroom replacement programmes