Responsive repairs · Wales
Responsive repairs in Conwy
We take on responsive repairs in Conwy for social landlords that need extra capacity, a specific trade or cover for a patch of homes.
Responsive repairs in Conwy are carried out by our site teams and specialist subcontractors under our management, with photographs, notes and certificates on every job. Most social homes in Conwy belong to housing associations after the council transferred its stock.
Conwy at a glance
- Council
- Conwy County Borough Council
- Nation
- Wales
- Council homes
- Transferred to housing associations
- Housing standard
- WHQS 2023 (Wales)
- Damp and mould timescales
- No timescale law found
- Population
- 118,184 (2020 estimate)
- Regional price factor
- 0.93 (VOA 2026)
Council housing status from published stock transfer histories (11 transfer and 11 stock-retaining councils), not yet checked against StatsWales tables. Population: ONS 2020 mid-year estimate.
Who owns the social homes in Conwy?
Most social homes in Conwy are owned by housing associations, following the transfer of the council's homes to housing association ownership. Eleven of Wales's 22 councils took this route. Conwy County Borough Council remains the strategic housing authority, with duties on homelessness and housing need.
What do we cover in Conwy?
- Plumbing leaks, taps, traps, cisterns and waste pipes
- Doors, locks, ironmongery, kitchen units and worktops
- Gutters, downpipes, fencing and gates
- Window and door adjustments, seals and glazing beads
- Extractor fans, trickle vents and simple ventilation fixes

How do we deliver it?
Each order is logged on receipt, booked with the tenant and closed with evidence. Where a repair needs a second trade, specialist materials or a further visit, we say so on the day and give you a price before anything extra starts.
Which rules apply in Conwy?
Awaab's Law applies in England only, and we found no Welsh equivalent when we checked in October 2026. In Wales, the Renting Homes fitness rules list damp and mould among the matters that can make a home unfit, and WHQS 2023 requires homes to be free from damp.
WHQS 2023 (Wales) · More about responsive repairs
What do responsive repairs cost in Conwy?
Our guide range for an average responsive repair in Conwy is £140–£230 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.93 (VOA Rating Cost Guide 2026: 0.88–0.98); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.
Questions about responsive repairs in Conwy
Does Conwy County Borough Council still own council homes?
Most social homes in Conwy are owned by housing associations, following the transfer of the council's homes to housing association ownership. Eleven of Wales's 22 councils took this route. Conwy County Borough Council remains the strategic housing authority, with duties on homelessness and housing need.
Do you also work near Conwy?
Yes. We take on responsive repairs across Wales, including Denbighshire, Gwynedd, Flintshire and the Isle of Anglesey, and in every other UK nation.
Which damp and mould rules apply in Conwy?
We found no Awaab's Law equivalent in Wales when we checked in October 2026; WHQS 2023 requires homes to be free from damp, and damp and mould are fitness matters under the Renting Homes (Wales) rules.
Other works we carry out in Conwy
- Kitchen replacement programmes
- Fire door installation and remediation
- Void property works
- Roofing and rainwater goods
- Brickwork, pointing and render repairs
- Supported and sheltered housing refurbishment
- Aids and adaptations
- Estate and external works
- Fire stopping and compartmentation
- Housing disrepair works
- Heating upgrades and heat pumps
- Loft and cavity wall insulation