Responsive repairs in Torbay

We take on responsive repairs in Torbay for housing associations (which own most social homes here) and supported housing providers, managing every trade ourselves and working to the timescales in your order. Most social homes in Torbay belong to housing associations after the council transferred its stock.

Torbay at a glance

Council: Torbay Council
Region: South West
Council homes: Transferred to housing associations
Housing standard: Decent Homes Standard (England)
Damp and mould timescales: Awaab's Law (since 27 Oct 2025)
Population: 136,218 (2020 estimate)
Regional price factor: 1.02 (our estimate)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Torbay?

Most social homes in Torbay are owned by housing associations, following the transfer of the council's homes to housing association ownership. Torbay Council remains the strategic housing authority, with duties on homelessness and housing need.

What do we cover in Torbay?

Plumbing leaks, taps, traps, cisterns and waste pipes
Doors, locks, ironmongery, kitchen units and worktops
Plastering, making good, tiling and minor carpentry
Window and door adjustments, seals and glazing beads
Extractor fans, trickle vents and simple ventilation fixes

How do we deliver it?

Each order is logged on receipt, booked with the tenant and closed with evidence. Where a repair needs a second trade, specialist materials or a further visit, we say so on the day and give you a price before anything extra starts.

Which rules apply in Torbay?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Torbay?

Our guide range for an average responsive repair in Torbay is £155–£255 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.02 (our own estimate); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Torbay

Does Torbay Council still own council homes?

Can you take on responsive repairs in Torbay as a subcontractor?

Yes. Main contractors working for social landlords in Torbay can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.

Which damp and mould rules apply in Torbay?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.