Responsive repairs in the South Hams

Responsive repairs in the South Hams are carried out by our site teams and specialist subcontractors under our management, with photographs, notes and certificates on every job. Most social homes in the South Hams belong to housing associations after the council transferred its stock.

South Hams at a glance

Council: South Hams District Council
Region: South West
County: Devon
Council homes: Transferred to housing associations
Housing standard: Decent Homes Standard (England)
Damp and mould timescales: Awaab's Law (since 27 Oct 2025)
Population: 87,946 (2020 estimate)
Regional price factor: 1.02 (our estimate)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in the South Hams?

Most social homes in the South Hams are owned by housing associations, following the transfer of the council's homes to housing association ownership. South Hams District Council remains the strategic housing authority, with duties on homelessness and housing need.

What do we cover in the South Hams?

Plumbing leaks, taps, traps, cisterns and waste pipes
Doors, locks, ironmongery, kitchen units and worktops
Plastering, making good, tiling and minor carpentry
Gutters, downpipes, fencing and gates
Follow-on works raised from a first visit, quoted before they start

How do we deliver it?

We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.

Which rules apply in the South Hams?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in the South Hams?

Our guide range for an average responsive repair in the South Hams is £155–£255 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.02 (our own estimate); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in the South Hams

Does South Hams District Council still own council homes?

Can you take on responsive repairs in the South Hams as a subcontractor?

Yes. Main contractors working for social landlords in the South Hams can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.

Which damp and mould rules apply in the South Hams?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.