Responsive repairs · North West

Responsive repairs in Wigan

We take on responsive repairs in Wigan for social landlords that need extra capacity, a specific trade or cover for a patch of homes.

Responsive repairs in Wigan are carried out by our site teams and specialist subcontractors under our management, with photographs, notes and certificates on every job. Wigan Metropolitan Borough Council still owns council homes here, alongside housing association stock.

Wigan at a glance

Council
Wigan Metropolitan Borough Council
Region
North West
Council homes
Council-owned, managed by the council
Housing standard
Decent Homes Standard (England)
Damp and mould timescales
Awaab's Law (since 27 Oct 2025)
Population
330,712 (2020 estimate)
Regional price factor
1.01 (VOA 2026)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Wigan?

Wigan Metropolitan Borough Council still owns council homes in Wigan and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.

What do we cover in Wigan?

  • Plumbing leaks, taps, traps, cisterns and waste pipes
  • Doors, locks, ironmongery, kitchen units and worktops
  • Window and door adjustments, seals and glazing beads
  • Extractor fans, trickle vents and simple ventilation fixes
  • Follow-on works raised from a first visit, quoted before they start
Responsive repairs in a social home

How do we deliver it?

We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.

Which rules apply in Wigan?

Awaab's Law (the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025) has applied to social landlords since 27 October 2025. Emergency hazards must be investigated and made safe within 24 hours.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Wigan?

Our guide range for an average responsive repair in Wigan is £150–£250 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.01 (VOA Rating Cost Guide 2026: 1.01–1.02); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Wigan

Does Wigan Metropolitan Borough Council still own council homes?

Wigan Metropolitan Borough Council still owns council homes in Wigan and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.

Do you also work near Wigan?

Yes. We take on responsive repairs across the North West, including Bolton, St. Helens, Warrington and Salford, and in every other UK nation.

Which damp and mould rules apply in Wigan?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.

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Need extra delivery capacity for your homes?

Send us your order, schedule or programme and we will come back with a clear scope, a price and a realistic start date.

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