Responsive repairs · North East

Responsive repairs in Gateshead

Social landlords with homes in Gateshead can use us for day-to-day repairs in occupied homes, closed with photographs and notes.

Social landlords in Gateshead can appoint us for responsive repairs, from a single home to a programme. Gateshead Metropolitan Borough Council still owns council homes here, alongside housing association stock. We work to the Decent Homes Standard and to your own specification.

Gateshead at a glance

Council
Gateshead Metropolitan Borough Council
Region
North East
Council homes
Council-owned, managed by the council
Housing standard
Decent Homes Standard (England)
Damp and mould timescales
Awaab's Law (since 27 Oct 2025)
Population
201,950 (2020 estimate)
Regional price factor
0.90 (VOA 2026)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Gateshead?

Gateshead Metropolitan Borough Council still owns council homes in Gateshead and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.

What do we cover in Gateshead?

  • Plastering, making good, tiling and minor carpentry
  • Gutters, downpipes, fencing and gates
  • Window and door adjustments, seals and glazing beads
  • Extractor fans, trickle vents and simple ventilation fixes
  • Follow-on works raised from a first visit, quoted before they start
Responsive repairs in a social home

How do we deliver it?

Each order is logged on receipt, booked with the tenant and closed with evidence. Where a repair needs a second trade, specialist materials or a further visit, we say so on the day and give you a price before anything extra starts.

Which rules apply in Gateshead?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Gateshead?

Our guide range for an average responsive repair in Gateshead is £135–£225 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.90 (VOA Rating Cost Guide 2026: 0.89–0.93); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Gateshead

Does Gateshead Metropolitan Borough Council still own council homes?

Gateshead Metropolitan Borough Council still owns council homes in Gateshead and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.

Which damp and mould rules apply in Gateshead?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.

Can you take on responsive repairs in Gateshead as a subcontractor?

Yes. Main contractors working for social landlords in Gateshead can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.

Talk to us

Need extra delivery capacity for your homes?

Send us your order, schedule or programme and we will come back with a clear scope, a price and a realistic start date.

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