Responsive repairs · London
Responsive repairs in Bexley
Responsive repairs in Bexley need a contractor who turns up at the agreed time, fixes it first visit where possible and reports back properly. That is the service we offer.
Social landlords in Bexley can appoint us for responsive repairs, from a single home to a programme. Most social homes in Bexley belong to housing associations after the council transferred its stock. We work to the Decent Homes Standard and to your own specification.
Bexley at a glance
- Council
- London Borough of Bexley
- Region
- London
- Council homes
- Transferred to housing associations
- Approx. council homes
- 222 (2020)
- Housing standard
- Decent Homes Standard (England)
- Damp and mould timescales
- Awaab's Law (since 27 Oct 2025)
- Population
- 249,301 (2020 estimate)
- Regional price factor
- 1.22 (VOA 2026)
Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.
Who owns the social homes in Bexley?
Most social homes in Bexley are owned by housing associations, following the transfer of the council's homes to housing association ownership. The London Borough of Bexley remains the strategic housing authority, with duties on homelessness and housing need.
What do we cover in Bexley?
- Plumbing leaks, taps, traps, cisterns and waste pipes
- Doors, locks, ironmongery, kitchen units and worktops
- Plastering, making good, tiling and minor carpentry
- Extractor fans, trickle vents and simple ventilation fixes
- Follow-on works raised from a first visit, quoted before they start

How do we deliver it?
Our operatives are briefed to look beyond the job they were sent to: a stain on the ceiling, a missing smoke alarm or a cold, damp bedroom is noted and passed to you, because a reported hazard is your responsibility from the moment it is known.
Which rules apply in Bexley?
Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.
Decent Homes Standard (England) · More about responsive repairs
What do responsive repairs cost in Bexley?
Our guide range for an average responsive repair in Bexley is £185–£305 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.22 (VOA Rating Cost Guide 2026: inner London 1.17–1.32, outer London 1.08–1.26); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.
Questions about responsive repairs in Bexley
Does the London Borough of Bexley still own council homes?
Most social homes in Bexley are owned by housing associations, following the transfer of the council's homes to housing association ownership. The London Borough of Bexley remains the strategic housing authority, with duties on homelessness and housing need.
Which damp and mould rules apply in Bexley?
Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.
Can you take on responsive repairs in Bexley as a subcontractor?
Yes. Main contractors working for social landlords in Bexley can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.
Other works we carry out in Bexley
- Planned maintenance and Decent Homes works
- Heating upgrades and heat pumps
- Window and door replacement
- Supported and sheltered housing refurbishment
- Fire stopping and compartmentation
- Bathroom replacement programmes
- Void property works
- Loft and cavity wall insulation
- Kitchen replacement programmes
- Fire door installation and remediation
- Roofing and rainwater goods
- Cyclical and external decoration