Housing disrepair works in Crawley

Who owns the social homes in Crawley?

Crawley Borough Council still owns council homes in Crawley and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.

What do we cover in Crawley?

• Works to an agreed schedule from your surveyor or a joint expert
• Heating, hot water and ventilation defects
• Temporary measures where works cannot start at once
• Tenant liaison and evidenced access attempts
• Completion report with photographs, dates and sign-off

How do we deliver it?

Where the schedule treats a symptom, such as mould on a wall, we point out the likely cause and price the fix separately, so you can decide whether to deal with it now.

Which rules apply in Crawley?

In England, housing conditions claims follow the Pre-Action Protocol for Housing Conditions Claims: the landlord responds to a letter of claim within 20 working days with a schedule of works, and any expert inspection follows within 20 working days of that response. The Housing Ombudsman's Complaint Handling Code has been statutory since April 2024.

Decent Homes Standard (England) · More about housing disrepair works

What do housing disrepair works cost in Crawley?

Our guide range for a disrepair schedule of works in Crawley is £1,650–£8,800 per case. That is the UK range of £1,500–£8,000 (our estimate) adjusted by a regional cost factor of 1.10 (VOA Rating Cost Guide 2026: 1.05–1.15); figures are before VAT where the source states it. Every job is priced after survey; specification, access and the condition of the homes will move the figure.

Questions about housing disrepair works in Crawley