Housing disrepair works · East of England

Housing disrepair works in Stevenage

If your disrepair caseload in Stevenage needs a contractor who keeps a careful record of every visit, we can help.

Social landlords in Stevenage can appoint us for housing disrepair works, from a single home to a programme. Stevenage Borough Council still owns council homes here, alongside housing association stock. We work to the Decent Homes Standard and to your own specification.

Stevenage at a glance

Council: Stevenage Borough Council
Region: East of England
County: Hertfordshire
Council homes: Council-owned, managed by the council
Housing standard: Decent Homes Standard (England)
Damp and mould timescales: Awaab's Law (since 27 Oct 2025)
Population: 88,104 (2020 estimate)
Regional price factor: 1.04 (our estimate)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Stevenage?

Stevenage Borough Council still owns council homes in Stevenage and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.

What do we cover in Stevenage?

Plaster, joinery, windows, doors and roof repairs
Heating, hot water and ventilation defects
Temporary measures where works cannot start at once
Tenant liaison and evidenced access attempts
Completion report with photographs, dates and sign-off

Housing disrepair works in a social home

How do we deliver it?

Access is the most common reason disrepair works stall. We offer flexible appointments, confirm in writing and log every attempt, so a delay caused by refused access is clear from the record.

Which rules apply in Stevenage?

In England, housing conditions claims follow the Pre-Action Protocol for Housing Conditions Claims: the landlord responds to a letter of claim within 20 working days with a schedule of works, and any expert inspection follows within 20 working days of that response. The Housing Ombudsman's Complaint Handling Code has been statutory since April 2024.

Decent Homes Standard (England) · More about housing disrepair works

What do housing disrepair works cost in Stevenage?

Our guide range for a disrepair schedule of works in Stevenage is £1,550–£8,300 per case. That is the UK range of £1,500–£8,000 (our estimate) adjusted by a regional cost factor of 1.04 (our own estimate); figures are before VAT where the source states it. Every job is priced after survey; specification, access and the condition of the homes will move the figure.

Questions about housing disrepair works in Stevenage

Does Stevenage Borough Council still own council homes?

Do you also work near Stevenage?

Yes. We take on housing disrepair works across the East of England, including North Hertfordshire, East Hertfordshire, Welwyn Hatfield and Luton, and in every other UK nation.

Which damp and mould rules apply in Stevenage?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.