Whole-house retrofit · North East
Whole-house retrofit in County Durham
We deliver whole-house retrofit works on social homes in County Durham, sequenced fabric first and coordinated with your retrofit assessor and coordinator.
We take on whole-house retrofit in County Durham for housing associations (which own most social homes here) and supported housing providers, managing every trade ourselves and working to the timescales in your order. Most social homes in County Durham belong to housing associations after the council transferred its stock.
County Durham at a glance
- Council
- Durham County Council
- Region
- North East
- Council homes
- Transferred to housing associations
- Housing standard
- Decent Homes Standard (England)
- Damp and mould timescales
- Awaab's Law (since 27 Oct 2025)
- Population
- 533,149 (2020 estimate)
- Regional price factor
- 0.90 (VOA 2026)
Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.
Who owns the social homes in County Durham?
Most social homes in County Durham are owned by housing associations, following the transfer of the council's homes to housing association ownership. Durham County Council remains the strategic housing authority, with duties on homelessness and housing need.
What do we cover in County Durham?
- Coordination with your retrofit assessor and retrofit coordinator
- Windows and doors, draught-proofing and airtightness details
- Heating: heat pumps, controls and emitters where specified
- Solar PV where it is part of the design
- Handover data for lodgement and post-installation evaluation

How do we deliver it?
Residents get a plain-English guide to their new heating and ventilation at handover. A heat pump that is run like a gas boiler will disappoint everyone.
Which rules apply in County Durham?
Replacement windows, heating systems and some electrical work are controlled under the Building Regulations. In higher-risk buildings (18 metres or 7 storeys and above, with two or more homes), building work needs Building Safety Regulator approval before it starts unless it is exempt.
Decent Homes Standard (England) · More about whole-house retrofit
What does whole-house retrofit cost in County Durham?
Our guide range for whole-house retrofit towards EPC C in County Durham is £12,150–£21,250 per home. That is the UK range of £13,500–£23,600 (published figure) adjusted by a regional cost factor of 0.90 (VOA Rating Cost Guide 2026: 0.89–0.93); figures are before VAT where the source states it. Every job is priced after survey; specification, access and the condition of the homes will move the figure.
Questions about whole-house retrofit in County Durham
Does Durham County Council still own council homes?
Most social homes in County Durham are owned by housing associations, following the transfer of the council's homes to housing association ownership. Durham County Council remains the strategic housing authority, with duties on homelessness and housing need.
Can you take on whole-house retrofit in County Durham as a subcontractor?
Yes. Main contractors working for social landlords in County Durham can engage us as a tier-2 subcontractor for whole-house retrofit, working under their systems and their client's specification.
Which housing standard applies in County Durham?
Social homes in England must meet the Decent Homes Standard, enforced through the Regulator of Social Housing's Safety and Quality Standard. A reformed standard, confirmed in January 2026, must be met by 2035 at the latest.
Other works we carry out in County Durham
- Smoke, heat and CO alarm installation
- Estate and external works
- Housing disrepair works
- External wall insulation
- Kitchen replacement programmes
- Roofing and rainwater goods
- Bathroom replacement programmes
- Planned maintenance and Decent Homes works
- Cyclical and external decoration
- Brickwork, pointing and render repairs
- Void property works
- Fire door installation and remediation