Supported and sheltered housing refurbishment · North East
Supported and sheltered housing refurbishment in Newcastle upon Tyne
We refurbish sheltered, extra care and supported housing schemes in Newcastle upon Tyne while residents and staff carry on with daily life.
We take on supported and sheltered housing refurbishment in Newcastle upon Tyne for Newcastle City Council, housing associations and supported housing providers, managing every trade ourselves and working to the timescales in your order. Newcastle City Council still owns council homes here, alongside housing association stock.
Newcastle upon Tyne at a glance
- Council
- Newcastle City Council
- Region
- North East
- Council homes
- Council-owned, managed by the council
- Housing standard
- Decent Homes Standard (England)
- Damp and mould timescales
- Awaab's Law (since 27 Oct 2025)
- Population
- 306,824 (2020 estimate)
- Regional price factor
- 0.90 (VOA 2026)
Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.
Who owns the social homes in Newcastle upon Tyne?
Newcastle City Council is recorded as still owning council homes in Newcastle upon Tyne, held in its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.
What do we cover in Newcastle upon Tyne?
- Flat refurbishment between and during tenancies
- Corridors, handrails, flooring and lighting for accessibility
- Accessible bathrooms and level-access showers
- Coordination with warden-call and alarm system providers
- Dementia-friendly finishes where specified

How do we deliver it?
Before work starts, we agree a plan with the scheme manager: working hours, quiet times, routes and how we will communicate with residents.
Which rules apply in Newcastle upon Tyne?
Under the Fire Safety (England) Regulations 2022, in residential buildings with storeys over 11 metres high, communal fire doors must be checked every three months and flat entrance doors every year on a best-endeavours basis. The Fire Safety Act 2021 confirmed that flat entrance doors fall under the Fire Safety Order.
Decent Homes Standard (England) · More about supported and sheltered housing refurbishment
What does supported and sheltered housing refurbishment cost in Newcastle upon Tyne?
Our guide range for a major void in Newcastle upon Tyne is £5,400–£13,500 per void. That is the UK range of £6,000–£15,000 (our estimate) adjusted by a regional cost factor of 0.90 (VOA Rating Cost Guide 2026: 0.89–0.93); figures are before VAT where the source states it. Every job is priced after survey; specification, access and the condition of the homes will move the figure.
Questions about supported and sheltered housing refurbishment in Newcastle upon Tyne
Does Newcastle City Council still own council homes?
Newcastle City Council is recorded as still owning council homes in Newcastle upon Tyne, held in its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.
Can you take on supported and sheltered housing refurbishment in Newcastle upon Tyne as a subcontractor?
Yes. Main contractors working for social landlords in Newcastle upon Tyne can engage us as a tier-2 subcontractor for supported and sheltered housing refurbishment, working under their systems and their client's specification.
Which housing standard applies in Newcastle upon Tyne?
Social homes in England must meet the Decent Homes Standard, enforced through the Regulator of Social Housing's Safety and Quality Standard. A reformed standard, confirmed in January 2026, must be met by 2035 at the latest.
Other works we carry out in Newcastle upon Tyne
- Aids and adaptations
- Bathroom replacement programmes
- Responsive repairs
- Fire door installation and remediation
- External wall insulation
- Brickwork, pointing and render repairs
- Fire stopping and compartmentation
- Acquisition and temporary accommodation refurbishment
- Roofing and rainwater goods
- Window and door replacement
- Smoke, heat and CO alarm installation
- Loft and cavity wall insulation