Responsive repairs in York

We take on responsive repairs in York for City of York Council, housing associations and supported housing providers, managing every trade ourselves and working to the timescales in your order. City of York Council still owns council homes here, alongside housing association stock.

York at a glance

Council: City of York Council
Region: Yorkshire and the Humber
Council homes: Council-owned, managed by the council
Housing standard: Decent Homes Standard (England)
Damp and mould timescales: Awaab's Law (since 27 Oct 2025)
Population: 211,012 (2020 estimate)
Regional price factor: 0.92 (VOA 2026)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in York?

City of York Council still owns council homes in York and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.

What do we cover in York?

Plumbing leaks, taps, traps, cisterns and waste pipes
Doors, locks, ironmongery, kitchen units and worktops
Gutters, downpipes, fencing and gates
Extractor fans, trickle vents and simple ventilation fixes
Follow-on works raised from a first visit, quoted before they start

How do we deliver it?

We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.

Which rules apply in York?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in York?

Our guide range for an average responsive repair in York is £140–£230 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.92 (VOA Rating Cost Guide 2026: 0.90–0.96); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in York

Does City of York Council still own council homes?

Do you also work near York?

Yes. We take on responsive repairs across Yorkshire and the Humber, including North Yorkshire, Leeds, the East Riding of Yorkshire and Wakefield, and in every other UK nation.

Which damp and mould rules apply in York?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.