Responsive repairs · South East
Responsive repairs in Mole Valley
If your repairs backlog in Mole Valley is growing, we can work alongside your own team on the jobs you pass to us, at the priorities you set.
Social landlords in Mole Valley can appoint us for responsive repairs, from a single home to a programme. Most social homes in Mole Valley belong to housing associations after the council transferred its stock. We work to the Decent Homes Standard and to your own specification.
Mole Valley at a glance
- Council
- Mole Valley District Council
- Region
- South East
- County
- Surrey
- Council homes
- Transferred to housing associations
- Housing standard
- Decent Homes Standard (England)
- Damp and mould timescales
- Awaab's Law (since 27 Oct 2025)
- Population
- 87,547 (2020 estimate)
- Regional price factor
- 1.10 (VOA 2026)
Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.
Who owns the social homes in Mole Valley?
Most social homes in Mole Valley are owned by housing associations, following the transfer of the council's homes to housing association ownership. Mole Valley District Council remains the strategic housing authority, with duties on homelessness and housing need.
What do we cover in Mole Valley?
- Doors, locks, ironmongery, kitchen units and worktops
- Plastering, making good, tiling and minor carpentry
- Gutters, downpipes, fencing and gates
- Window and door adjustments, seals and glazing beads
- Follow-on works raised from a first visit, quoted before they start

How do we deliver it?
We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.
Which rules apply in Mole Valley?
Awaab's Law (the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025) has applied to social landlords since 27 October 2025. Emergency hazards must be investigated and made safe within 24 hours.
Decent Homes Standard (England) · More about responsive repairs
What do responsive repairs cost in Mole Valley?
Our guide range for an average responsive repair in Mole Valley is £165–£275 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.10 (VOA Rating Cost Guide 2026: 1.05–1.15); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.
Questions about responsive repairs in Mole Valley
Does Mole Valley District Council still own council homes?
Most social homes in Mole Valley are owned by housing associations, following the transfer of the council's homes to housing association ownership. Mole Valley District Council remains the strategic housing authority, with duties on homelessness and housing need.
Can you take on responsive repairs in Mole Valley as a subcontractor?
Yes. Main contractors working for social landlords in Mole Valley can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.
Do you also work near Mole Valley?
Yes. We take on responsive repairs across the South East, including Reigate and Banstead, Crawley, Epsom and Ewell and Elmbridge, and in every other UK nation.
Other works we carry out in Mole Valley
- Fire door installation and remediation
- Estate and external works
- Cyclical and external decoration
- Housing disrepair works
- Void property works
- Planned maintenance and Decent Homes works
- Window and door replacement
- Heating upgrades and heat pumps
- Fire stopping and compartmentation
- Smoke, heat and CO alarm installation
- Acquisition and temporary accommodation refurbishment
- Damp and mould remediation