Responsive repairs in Horsham

Responsive repairs in Horsham are carried out by our site teams and specialist subcontractors under our management, with photographs, notes and certificates on every job. Most social homes in Horsham belong to housing associations after the council transferred its stock.

Horsham at a glance

Council: Horsham District Council
Region: South East
County: West Sussex
Council homes: Transferred to housing associations
Housing standard: Decent Homes Standard (England)
Damp and mould timescales: Awaab's Law (since 27 Oct 2025)
Population: 145,474 (2020 estimate)
Regional price factor: 1.10 (VOA 2026)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Horsham?

Most social homes in Horsham are owned by housing associations, following the transfer of the council's homes to housing association ownership. Horsham District Council remains the strategic housing authority, with duties on homelessness and housing need.

What do we cover in Horsham?

Plumbing leaks, taps, traps, cisterns and waste pipes
Doors, locks, ironmongery, kitchen units and worktops
Plastering, making good, tiling and minor carpentry
Extractor fans, trickle vents and simple ventilation fixes
Follow-on works raised from a first visit, quoted before they start

How do we deliver it?

We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.

Which rules apply in Horsham?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Horsham?

Our guide range for an average responsive repair in Horsham is £165–£275 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.10 (VOA Rating Cost Guide 2026: 1.05–1.15); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Horsham

Does Horsham District Council still own council homes?

Can you take on responsive repairs in Horsham as a subcontractor?

Yes. Main contractors working for social landlords in Horsham can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.

Do you also work near Horsham?

Yes. We take on responsive repairs across the South East, including Mid Sussex, Adur, Worthing and Crawley, and in every other UK nation.