Responsive repairs · Northern Ireland

Responsive repairs in Derry City and Strabane

Social landlords with homes in Derry City and Strabane can use us for day-to-day repairs in occupied homes, closed with photographs and notes.

Social landlords in Derry City and Strabane can appoint us for responsive repairs, from a single home to a programme. Social homes in Derry City and Strabane are owned by the Northern Ireland Housing Executive and housing associations. We work to the Northern Ireland Decent Homes Standard and to your own specification.

Derry City and Strabane at a glance

Council: Derry City and Strabane District Council
Nation: Northern Ireland
Council homes: Housing Executive and housing associations
Housing standard: Decent Homes Standard (NI)
Damp and mould timescales: No timescale law found
Population: 151,109 (2020 estimate)
Regional price factor: 0.90 (our estimate)

In Northern Ireland the Housing Executive, not the council, is the public landlord. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Derry City and Strabane?

In Northern Ireland, councils are not housing authorities. Social homes in Derry City and Strabane are owned by the Northern Ireland Housing Executive and by registered housing associations, which are regulated by the Department for Communities.

What do we cover in Derry City and Strabane?

Plumbing leaks, taps, traps, cisterns and waste pipes
Doors, locks, ironmongery, kitchen units and worktops
Plastering, making good, tiling and minor carpentry
Window and door adjustments, seals and glazing beads
Extractor fans, trickle vents and simple ventilation fixes

How do we deliver it?

We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.

Which rules apply in Derry City and Strabane?

Awaab's Law applies in England only, and we found no Northern Ireland equivalent when we checked in October 2026. Landlords' repair obligations and the Northern Ireland Decent Homes Standard still apply.

Decent Homes Standard (NI) · More about responsive repairs

What do responsive repairs cost in Derry City and Strabane?

Our guide range for an average responsive repair in Derry City and Strabane is £135–£225 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.90 (our own estimate); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Derry City and Strabane

Who is the social landlord in Derry City and Strabane?

Do you also work near Derry City and Strabane?

Yes. We take on responsive repairs across Northern Ireland, including Mid Ulster, Fermanagh and Omagh, Causeway Coast and Glens and Antrim and Newtownabbey, and in every other UK nation.

Can you take on responsive repairs in Derry City and Strabane as a subcontractor?

Yes. Main contractors working for social landlords in Derry City and Strabane can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.