Responsive repairs · Northern Ireland

Responsive repairs in Antrim and Newtownabbey

Responsive repairs in Antrim and Newtownabbey need a contractor who turns up at the agreed time, fixes it first visit where possible and reports back properly. That is the service we offer.

Social landlords in Antrim and Newtownabbey can appoint us for responsive repairs, from a single home to a programme. Social homes in Antrim and Newtownabbey are owned by the Northern Ireland Housing Executive and housing associations. We work to the Northern Ireland Decent Homes Standard and to your own specification.

Antrim and Newtownabbey at a glance

Council
Antrim and Newtownabbey Borough Council
Nation
Northern Ireland
Council homes
Housing Executive and housing associations
Housing standard
Decent Homes Standard (NI)
Damp and mould timescales
No timescale law found
Population
143,756 (2020 estimate)
Regional price factor
0.90 (our estimate)

In Northern Ireland the Housing Executive, not the council, is the public landlord. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Antrim and Newtownabbey?

In Northern Ireland, councils are not housing authorities. Social homes in Antrim and Newtownabbey are owned by the Northern Ireland Housing Executive and by registered housing associations, which are regulated by the Department for Communities.

What do we cover in Antrim and Newtownabbey?

  • Plumbing leaks, taps, traps, cisterns and waste pipes
  • Doors, locks, ironmongery, kitchen units and worktops
  • Gutters, downpipes, fencing and gates
  • Extractor fans, trickle vents and simple ventilation fixes
  • Follow-on works raised from a first visit, quoted before they start
Responsive repairs in a social home

How do we deliver it?

Our operatives are briefed to look beyond the job they were sent to: a stain on the ceiling, a missing smoke alarm or a cold, damp bedroom is noted and passed to you, because a reported hazard is your responsibility from the moment it is known.

Which rules apply in Antrim and Newtownabbey?

Awaab's Law applies in England only, and we found no Northern Ireland equivalent when we checked in October 2026. Landlords' repair obligations and the Northern Ireland Decent Homes Standard still apply.

Decent Homes Standard (NI) · More about responsive repairs

What do responsive repairs cost in Antrim and Newtownabbey?

Our guide range for an average responsive repair in Antrim and Newtownabbey is £135–£225 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.90 (our own estimate); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Antrim and Newtownabbey

Who is the social landlord in Antrim and Newtownabbey?

In Northern Ireland, councils are not housing authorities. Social homes in Antrim and Newtownabbey are owned by the Northern Ireland Housing Executive and by registered housing associations, which are regulated by the Department for Communities.

Do you also work near Antrim and Newtownabbey?

Yes. We take on responsive repairs across Northern Ireland, including Mid and East Antrim, Belfast, Lisburn and Castlereagh and Mid Ulster, and in every other UK nation.

Can you take on responsive repairs in Antrim and Newtownabbey as a subcontractor?

Yes. Main contractors working for social landlords in Antrim and Newtownabbey can engage us as a tier-2 subcontractor for responsive repairs, working under their systems and their client's specification.

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Need extra delivery capacity for your homes?

Send us your order, schedule or programme and we will come back with a clear scope, a price and a realistic start date.

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