Responsive repairs in Croydon

Social landlords in Croydon can appoint us for responsive repairs, from a single home to a programme. The London Borough of Croydon still owns about 13,418 council homes here, alongside housing association stock. We work to the Decent Homes Standard and to your own specification.

Croydon at a glance

Council: London Borough of Croydon
Region: London
Council homes: Council-owned, managed by the council
Approx. council homes: 13,418 (2020)
Housing standard: Decent Homes Standard (England)
Damp and mould timescales: Awaab's Law (since 27 Oct 2025)
Population: 388,563 (2020 estimate)
Regional price factor: 1.22 (VOA 2026)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Croydon?

The London Borough of Croydon still owns council homes in Croydon and manages them directly, funded through its Housing Revenue Account. The latest published figure we found is about 13,418 council homes (2020). Housing associations also own and manage social homes in the area, and we can work for both.

What do we cover in Croydon?

Doors, locks, ironmongery, kitchen units and worktops
Plastering, making good, tiling and minor carpentry
Window and door adjustments, seals and glazing beads
Extractor fans, trickle vents and simple ventilation fixes
Follow-on works raised from a first visit, quoted before they start

How do we deliver it?

Each order is logged on receipt, booked with the tenant and closed with evidence. Where a repair needs a second trade, specialist materials or a further visit, we say so on the day and give you a price before anything extra starts.

Which rules apply in Croydon?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Croydon?

Our guide range for an average responsive repair in Croydon is £185–£305 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.22 (VOA Rating Cost Guide 2026: inner London 1.17–1.32, outer London 1.08–1.26); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Croydon

Does the London Borough of Croydon still own council homes?

Which damp and mould rules apply in Croydon?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.

Do you also work near Croydon?

Yes. We take on responsive repairs across London, including Sutton, Merton, Bromley and Lambeth, and in every other UK nation.