Responsive repairs in Broadland

Responsive repairs in Broadland are carried out by our site teams and specialist subcontractors under our management, with photographs, notes and certificates on every job. Most social homes in Broadland belong to housing associations after the council transferred its stock.

Broadland at a glance

Council: Broadland District Council
Region: East of England
County: Norfolk
Council homes: Transferred to housing associations
Housing standard: Decent Homes Standard (England)
Damp and mould timescales: Awaab's Law (since 27 Oct 2025)
Population: 131,931 (2020 estimate)
Regional price factor: 1.04 (our estimate)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Broadland?

Most social homes in Broadland are owned by housing associations, following the transfer of the council's homes to housing association ownership. Broadland District Council remains the strategic housing authority, with duties on homelessness and housing need.

What do we cover in Broadland?

Plumbing leaks, taps, traps, cisterns and waste pipes
Doors, locks, ironmongery, kitchen units and worktops
Plastering, making good, tiling and minor carpentry
Gutters, downpipes, fencing and gates
Follow-on works raised from a first visit, quoted before they start

How do we deliver it?

We plan routes so that jobs in the same area are grouped where your priorities allow it, which keeps travel time down and attendance up. No-access visits are recorded with the time and the steps taken to contact the tenant.

Which rules apply in Broadland?

Awaab's Law (the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025) has applied to social landlords since 27 October 2025. Emergency hazards must be investigated and made safe within 24 hours.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Broadland?

Our guide range for an average responsive repair in Broadland is £155–£260 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 1.04 (our own estimate); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Broadland

Does Broadland District Council still own council homes?

Do you also work near Broadland?

Yes. We take on responsive repairs across the East of England, including Norwich, North Norfolk, South Norfolk and Great Yarmouth, and in every other UK nation.

Which damp and mould rules apply in Broadland?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.