Heating upgrades and heat pumps · North East
Heating upgrades and heat pumps in County Durham
Social landlords in County Durham can use us to replace heating systems with minimum disruption to residents.
Heating upgrades and heat pumps in County Durham are carried out by our site teams and specialist subcontractors under our management, with photographs, notes and certificates on every job. Most social homes in County Durham belong to housing associations after the council transferred its stock.
County Durham at a glance
- Council
- Durham County Council
- Region
- North East
- Council homes
- Transferred to housing associations
- Housing standard
- Decent Homes Standard (England)
- Damp and mould timescales
- Awaab's Law (since 27 Oct 2025)
- Population
- 533,149 (2020 estimate)
- Regional price factor
- 0.90 (VOA 2026)
Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.
Who owns the social homes in County Durham?
Most social homes in County Durham are owned by housing associations, following the transfer of the council's homes to housing association ownership. Durham County Council remains the strategic housing authority, with duties on homelessness and housing need.
What do we cover in County Durham?
- Boiler and full system replacements
- Air source heat pumps, cylinders and controls
- Radiator and emitter upgrades sized to the design
- Removal of redundant appliances and flues
- Resident guidance on running the new system

How do we deliver it?
Every heating job starts with confirming in writing who will do the work and what registration or certification they hold, and that paperwork goes into your handover pack.
Which rules apply in County Durham?
Replacement windows, heating systems and some electrical work are controlled under the Building Regulations. In higher-risk buildings (18 metres or 7 storeys and above, with two or more homes), building work needs Building Safety Regulator approval before it starts unless it is exempt.
Decent Homes Standard (England) · More about heating upgrades and heat pumps
What do heating upgrades and heat pumps cost in County Durham?
Our guide range for an air source heat pump in County Durham is £9,000–£12,600 per home. That is the UK range of £10,000–£14,000 (published figure) adjusted by a regional cost factor of 0.90 (VOA Rating Cost Guide 2026: 0.89–0.93); figures are before VAT where the source states it. Every job is priced after survey; specification, access and the condition of the homes will move the figure.
Questions about heating upgrades and heat pumps in County Durham
Does Durham County Council still own council homes?
Most social homes in County Durham are owned by housing associations, following the transfer of the council's homes to housing association ownership. Durham County Council remains the strategic housing authority, with duties on homelessness and housing need.
Do you also work near County Durham?
Yes. We take on heating upgrades and heat pumps across the North East, including Darlington, Gateshead, Sunderland and Stockton-on-Tees, and in every other UK nation.
Can you take on heating upgrades and heat pumps in County Durham as a subcontractor?
Yes. Main contractors working for social landlords in County Durham can engage us as a tier-2 subcontractor for heating upgrades and heat pumps, working under their systems and their client's specification.
Other works we carry out in County Durham
- Supported and sheltered housing refurbishment
- Roofing and rainwater goods
- Damp and mould remediation
- Electrical remedial works and rewires
- Brickwork, pointing and render repairs
- Communal area refurbishment
- External wall insulation
- Whole-house retrofit
- Void property works
- Loft and cavity wall insulation
- Acquisition and temporary accommodation refurbishment
- Bathroom replacement programmes