Responsive repairs in Herefordshire

Responsive repairs in Herefordshire are carried out by our site teams and specialist subcontractors under our management, with photographs, notes and certificates on every job. Most social homes in Herefordshire belong to housing associations after the council transferred its stock.

Herefordshire at a glance

Council: Herefordshire Council
Region: West Midlands
Council homes: Transferred to housing associations
Housing standard: Decent Homes Standard (England)
Damp and mould timescales: Awaab's Law (since 27 Oct 2025)
Population: 193,615 (2020 estimate)
Regional price factor: 0.97 (VOA 2026)

Council housing status from Housing Revenue Account records (MHCLG and the 2012 HRA list, updated for later transfers) and council publications, checked October 2026. Population: ONS 2020 mid-year estimate.

Who owns the social homes in Herefordshire?

Most social homes in Herefordshire are owned by housing associations, following the transfer of the council's homes to housing association ownership. Herefordshire Council remains the strategic housing authority, with duties on homelessness and housing need.

What do we cover in Herefordshire?

Plumbing leaks, taps, traps, cisterns and waste pipes
Doors, locks, ironmongery, kitchen units and worktops
Gutters, downpipes, fencing and gates
Window and door adjustments, seals and glazing beads
Extractor fans, trickle vents and simple ventilation fixes

How do we deliver it?

Our operatives are briefed to look beyond the job they were sent to: a stain on the ceiling, a missing smoke alarm or a cold, damp bedroom is noted and passed to you, because a reported hazard is your responsibility from the moment it is known.

Which rules apply in Herefordshire?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Herefordshire?

Our guide range for an average responsive repair in Herefordshire is £145–£240 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.97 (VOA Rating Cost Guide 2026: 0.95–1.00); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Herefordshire

Does Herefordshire Council still own council homes?

Do you also work near Herefordshire?

Yes. We take on responsive repairs across the West Midlands, including the Malvern Hills, the Forest of Dean, Worcester and Wyre Forest, and in every other UK nation.

Which damp and mould rules apply in Herefordshire?

Awaab's Law timescales for damp and mould and emergency hazards have applied to social landlords in England since 27 October 2025, with phase 2 extending them to more hazards from 30 November 2026.