Responsive repairs in Dudley

Who owns the social homes in Dudley?

Dudley Metropolitan Borough Council still owns council homes in Dudley and manages them directly, funded through its Housing Revenue Account. Housing associations also own and manage social homes in the area, and we can work for both.

What do we cover in Dudley?

• Plumbing leaks, taps, traps, cisterns and waste pipes
• Doors, locks, ironmongery, kitchen units and worktops
• Plastering, making good, tiling and minor carpentry
• Window and door adjustments, seals and glazing beads
• Follow-on works raised from a first visit, quoted before they start

How do we deliver it?

Each order is logged on receipt, booked with the tenant and closed with evidence. Where a repair needs a second trade, specialist materials or a further visit, we say so on the day and give you a price before anything extra starts.

Which rules apply in Dudley?

Social landlords must keep the structure, exterior and installations in repair (Landlord and Tenant Act 1985, section 11) and keep homes fit for human habitation. The Regulator's Safety and Quality Standard expects an effective, efficient and timely repairs service, and repairs performance is published through the Tenant Satisfaction Measures.

Decent Homes Standard (England) · More about responsive repairs

What do responsive repairs cost in Dudley?

Our guide range for an average responsive repair in Dudley is £145–£240 per job. That is the UK range of £150–£250 (derived from published totals) adjusted by a regional cost factor of 0.97 (VOA Rating Cost Guide 2026: 0.95–1.00); figures are before VAT where the source states it. Responsive repairs are usually priced against your schedule of rates or per job.

Questions about responsive repairs in Dudley