Heating upgrades and heat pumps · Wales
Heating upgrades and heat pumps in Monmouthshire
We deliver heating upgrades and heat pump installations in social homes in Monmouthshire, confirming each engineer's registration or certification in writing before appointment.
Heating upgrades and heat pumps in Monmouthshire are carried out by our site teams and specialist subcontractors under our management, with photographs, notes and certificates on every job. Most social homes in Monmouthshire belong to housing associations after the council transferred its stock.
Monmouthshire at a glance
- Council
- Monmouthshire County Council
- Nation
- Wales
- Council homes
- Transferred to housing associations
- Housing standard
- WHQS 2023 (Wales)
- Damp and mould timescales
- No timescale law found
- Population
- 95,164 (2020 estimate)
- Regional price factor
- 0.93 (VOA 2026)
Council housing status from published stock transfer histories (11 transfer and 11 stock-retaining councils), not yet checked against StatsWales tables. Population: ONS 2020 mid-year estimate.
Who owns the social homes in Monmouthshire?
Most social homes in Monmouthshire are owned by housing associations, following the transfer of the council's homes to housing association ownership. Eleven of Wales's 22 councils took this route. Monmouthshire County Council remains the strategic housing authority, with duties on homelessness and housing need.
What do we cover in Monmouthshire?
- Boiler and full system replacements
- Air source heat pumps, cylinders and controls
- Radiator and emitter upgrades sized to the design
- System flushing and commissioning
- Resident guidance on running the new system

How do we deliver it?
For heat pumps we insist on a heat loss calculation and emitter sizing. Undersized radiators are the most common reason residents say a heat pump does not work.
Which rules apply in Monmouthshire?
WHQS 2023 asks Welsh social landlords to set a Target Energy Pathway for their homes by 31 March 2027, informed by a whole stock assessment.
WHQS 2023 (Wales) · More about heating upgrades and heat pumps
What do heating upgrades and heat pumps cost in Monmouthshire?
Our guide range for an air source heat pump in Monmouthshire is £9,300–£13,000 per home. That is the UK range of £10,000–£14,000 (published figure) adjusted by a regional cost factor of 0.93 (VOA Rating Cost Guide 2026: 0.88–0.98); figures are before VAT where the source states it. Every job is priced after survey; specification, access and the condition of the homes will move the figure.
Questions about heating upgrades and heat pumps in Monmouthshire
Does Monmouthshire County Council still own council homes?
Most social homes in Monmouthshire are owned by housing associations, following the transfer of the council's homes to housing association ownership. Eleven of Wales's 22 councils took this route. Monmouthshire County Council remains the strategic housing authority, with duties on homelessness and housing need.
Which housing standard applies in Monmouthshire?
Social landlords in Wales work to the Welsh Housing Quality Standard 2023, which has applied since 1 April 2024, with all homes to comply by 31 March 2034.
Can you take on heating upgrades and heat pumps in Monmouthshire as a subcontractor?
Yes. Main contractors working for social landlords in Monmouthshire can engage us as a tier-2 subcontractor for heating upgrades and heat pumps, working under their systems and their client's specification.
Other works we carry out in Monmouthshire
- Loft and cavity wall insulation
- Electrical remedial works and rewires
- Planned maintenance and Decent Homes works
- Whole-house retrofit
- Aids and adaptations
- Supported and sheltered housing refurbishment
- Communal area refurbishment
- Kitchen replacement programmes
- Responsive repairs
- Cyclical and external decoration
- Fire stopping and compartmentation
- Smoke, heat and CO alarm installation